Privacy Policy

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Effective Date: October 20, 2025

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At Bookéalo ("company," "we," "our," or "us"), we are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our app, or access any of our digital services (collectively, the “Bookéalo Services”).

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, business name, and other identifiers.
• Contact Data: Email address, phone number, and billing details.
• Technical Data: IP address, browser type, device information, and operating system.
• Usage Data: How you interact with our website, app, or booking systems.
• Marketing Data: Preferences and responses to our offers or communications.

We may also collect aggregated, non-personally identifiable information for analytics and performance improvements.

2. How We Collect Information

We collect data through:

• Direct Interactions: When you fill out forms, make a purchase, request support, or communicate with us.
• Automated Technologies: Cookies, analytics tools, and similar tracking technologies.
• Third-Party Sources: Business partners, integrations (e.g., Stripe, Meta, or Google), and advertising platforms.

3. How We Use Your Information

We use your information to:

• Deliver and manage our booking and POS services.
• Set up and maintain your account or payment system.
• Provide customer support and onboarding.
• Improve user experience and system functionality.
• Send service updates, promotions, or offers (if you’ve consented).
• Comply with legal, accounting, or regulatory obligations.

4. Your Privacy Choices

You have the right to control how we use your information:

• Opt-Out: You may unsubscribe from marketing emails at any time.
• Cookies: You can adjust your browser settings to refuse cookies.
• Access & Deletion: You can request access to or deletion of your personal data by contacting us directly.

5. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We keep your information only as long as needed to provide our services or meet legal requirements. When no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

Our services are not intended for individuals under 16 years of age. If we learn that we have collected information from a child under 16, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and if significant, we will notify you via email or platform message.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Bookéalo
📧 Email: hector@bookealo.app
📞 Phone: +1 (773) 818-7568
👤 Contact: Héctor Betancourt, Founder

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